PRIVACY POLICY

ADDITIONAL INFORMATION ON DATA PROTECTION

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In accordance with the provisions of arts. 13 and 14 of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter, “GDPR”), and articles 6 and 11 of the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (hereinafter, “LOPDGDD”), which regulates the right to information in the collection of data, we inform you of the following.

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​Who is responsible for the processing of your personal data?

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The personal data provided by users or customers in this and other communications will be processed in the files under the responsibility of Cristina Pedrazuela Idoeta, with ID: 30656708P, lawyer member of the Bar Association of Madrid (ICAM), and mailing address at Calle de Villanueva, 31, CP: 28001 Madrid (Spain).

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What personal data do we collect?

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The personal data that the user can get to provide us through the web form, email or Whatsapp are:

 

• Identifying data (Name, surname, telephone number and email address).

• Academic or professional data.

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For what purpose do we treat your data?

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Cristina Pedrazuela treats the information provided by interested parties for several purposes:

• To be able to respond to queries made via email, web form, online chat or Whatsapp.

• To manage the execution of the contract that may bind us and the obligations arising from it.

• To keep you informed of the various job vacancies that occur in our office. Organize selection processes for the recruitment of employees. To summon you for job interviews or to evaluate your candidacy.

• And, if you have given us your express consent, to send you commercial information related to our activity that may be of interest to you.

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What is the legitimacy for the processing of your data?

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The processing of your data may be based on the following legal bases:

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• Your consent: To address queries, requests or suggestions raised by users to Cristina Pedrazuela through the contact form, email or Whatsapp. Also to manage publications and respond to suggestions or requests that, where appropriate, are made to us through the comments made on our blog. In relation to the Curriculum Vitae that you may send us through email, your consent will be necessary to make you participate in new selection processes in order to fill vacancies that arise in the company.​

• Execution of contracts: To provide you with the services contracted with Cristina Pedrazuela.​

• Fulfilment of legal obligations: For communications with public Authorities and third party claims.

 

How long do we keep the data?

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• From clients of ServiciosdeExtranjería: The data provided by our customers will be retained for as long as the business relationship is maintained or for the time necessary to comply with legal obligations and meet the possible responsibilities that may arise from the fulfilment of the purpose for which the data were collected.

• From the users of the web: The personal data that you provide us as a user will be retained as long as you do not request us to delete it.

• From candidates for vacant positions: The data provided will be retained until a job vacancy is awarded or until you exercise your right of deletion.

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To whom is your data communicated?

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In some cases, only when necessary, ServiciosdeExtranjería will provide customer data to third parties. However, the data will never be sold to third parties.

External service providers (e.g. payment providers or online event management companies) with which ServiciosdeExtranjería works may use personal data essential to provide the corresponding services, however, they will not use such information for their own purposes or for transfer to third parties.

Also, your personal data could be communicated to our network of professionals with whom we collaborate regularly with the sole purpose of fulfilling the services contracted with ServiciosdeExtranjería. As well as to the public administrations to fulfil the obligations with the Treasury and other public agencies.

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In Servicios de Extranjería we are committed to ensure the proper use of your personal data, so we have a confidentiality agreement with all our partners, who are committed to ensuring the security of your data and comply with current legislation in this area. In case of any other communication of data, we would ask for your prior and express consent.

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Likewise, ServiciosdeExtranjería tries to guarantee the security of personal data when it is sent outside the company and ensures that third party service providers respect confidentiality and have adequate measures in place to protect personal data. These third parties have an obligation to ensure that the information is handled in accordance with data privacy regulations. In some cases, personal data may be required by law to be disclosed to public bodies or other parties, only what is strictly necessary for the fulfilment of such legal obligations will be disclosed. Personal data obtained may also be shared with other group companies.

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ServiciosdeExtranjería may share personal data for the management of online events with:

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• For more information on their privacy policy, please access the following link: https://www.eventbrite.es/support/articles/es/Troubleshooting/aviso-de-eu-us-privacy-shield?lg=es

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Where is your data stored?

n general, data is stored within the EU. For data that is sent to third parties outside the EU, we will ensure that they offer a sufficient level of protection, either because they have Binding Corporate Rules (BCR) or because they have adhered to the “Privacy Shield”.

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The physical server that stores the personal data of the website https://www.serviciosdextranjeria.com/ is located in Spain (European Union).

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What rights do you have and how can you exercise them?

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You may send your communications and exercise your rights by sending a request to the following e-mail address: cristinapedrazuela@gmx.com. To fulfil your request you must attach a copy of your identity document and specify in your request the right you are exercising.

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Under the provisions of the GDPR you can request:
 

• Right of access: you can request information of those personal data that we have about you.

• Right of rectification: you can communicate any change in your personal data.

• Right of deletion and oblivion: you can request the deletion after blocking of personal data.

• Right to limit processing: this means restricting the processing of personal data.

• Right of opposition: you can withdraw your consent to the processing of your data, opposing further processing.

• Right to portability: in some cases, you may request a copy of the personal data in a structured, commonly used and machine-readable format for transmission to another controller.

• Right not to be subject to individualized decisions: you may request not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects or significantly affect the data subject.

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In some cases, the request may be rejected if you request the deletion of data necessary for the fulfilment of legal obligations. Likewise, and especially if you consider that you have not obtained full satisfaction in the exercise of your rights, you may file a complaint with the national supervisory authority by contacting the Spanish Data Protection Agency, C/ Jorge Juan, 6 - 28001 Madrid.

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Who is responsible for the accuracy and veracity of the data provided?

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You as a user or customer is solely responsible for the accuracy and correctness of the data provided, exonerating ServiciosdeExtranjería of any responsibility in this regard. Users guarantee and respond, in any case, the accuracy, validity and authenticity of the personal data provided, and undertake to keep them updated. The user agrees to provide complete and correct information in the registration or subscription form.

ServiciosdeExtranjería is not responsible for the veracity of the information that is not of its own elaboration and of which another source is indicated, so it does not assume any responsibility for hypothetical damages that may arise from the use of such information.

ServiciosdeExtranjería reserves the right to update, modify or delete the information contained in its web pages and may even limit or deny access to such information. ServiciosdeExtranjería is exonerated from liability for any loss or damage that the user may suffer as a result of errors, defects or omissions in the information provided to ServiciosdeExtranjería, provided that it comes from sources outside ServiciosdeExtranjería.
 

How do we handle personal data of minors?

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In the event that some of our services are specifically aimed at minors, ServiciosdeExtranjería will request the consent of parents or legal representatives for the collection of personal data or, where appropriate, for the automated processing of data under the terms set out in the current regulations.

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What security measures do we apply to protect your personal data?

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In ServiciosdeExtranjería we have adopted the security levels of protection of personal data appropriate to the treatment we perform, and we try to install those additional technical means or measures at our disposal to prevent the loss, misuse, alteration, unauthorized access and theft of personal data provided by users and customers.

ServiciosdeExtranjería is not responsible for hypothetical damages that may arise from interference, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operation of this electronic system, caused by reasons beyond the control of ServiciosdeExtranjería; delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, in the Internet system or in other electronic systems, as well as damages that may be caused by third parties through illegitimate intromissions beyond the control of ServiciosdeExtranjería. All this notwithstanding, the user must be aware that Internet security measures are not impregnable.

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How do we use cookies?

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The website and RRSS of ServiciosdeExtranjería use cookies, for the purpose of optimizing and customizing your navigation through it. Cookies are physical files of information that are hosted on the user's own terminal, the information collected through cookies is used to facilitate user navigation through the portal and optimize the browsing experience. The data collected through cookies can be shared with the creators of the same, but in no case the information obtained by them will be associated with personal data or data that can identify the user. However, if the user does not want cookies to be installed on your hard drive, you can configure your browser to prevent the installation of these files. For more information, please see our Cookies Policy.

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Can the privacy policy be modified?

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This privacy policy is subject to change. We recommend that you review the privacy policy from time to time.